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Free downloads >> Error Codes >> Konica-Minolta >> bizhub 350  
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Konica-Minolta bizhub 350 Trouble Error Codes List
Service manual  Download the full PDF version of service manual.

Code Description
C0001 LCT Communication Failure
- Due to a software malfunction, etc., the time on the watchdog timer has run out and a reset is performed.
C0202 Tray 1 Elevator Failure
- The Lift-Up Sensor is not unblocked even after the set period of time has elapsed after the paper lift up operation for the drawer has begun.
C0204 Tray 2 Elevator Failure
- The Lift-Up Sensor is not unblocked even after the set period of time has elapsed after the paper lift up operation for the drawer has begun.
C0206 Tray 3 Elevator Failure
- The Lift-Up Sensor is not unblocked even after the set period of time has elapsed after the paper lift up operation for the drawer has begun.
C0208 Tray 4 Elevator Failure
- The Lift-Up Sensor is not unblocked even after the set period of time has elapsed after the paper lift up operation for the drawer has begun.
C0209 LCT Elevator Motor Failure
- The Elevator Motor Pulse Sensor (PC10-LCT) cannot detect both edges of H/L even after the set period of time has elapsed while the Elevator Motor (M5-LCT) is turning backward/forward (raise/lower).
C0211 Bypass Lifting Motion Failure
- The Bypass Lift Sensor (PC29) is not blocked or unblocked even after the set period of time has elapsed after the Bypass Pick-Up Solenoid (SL3) is energized after the manual feed paper take-up operation has begun.
C0212 LCT Ejection Failure
- See PC-407 sevice manual
C0213 LCT Shift Gate Malfunction
- See PC-407 sevice manual
C0214 LCT Shifting Failure
- See PC-407 sevice manual
C0215 LCT Shift Motor Malfunction
- See PC-407 sevice manual
C0701 Manual Paper Size Detection Adjustment Failure
- The control value of the Manual Paper Size Detection Unit does not fall within the specified range when an adjustment is made of manual paper size detection.
C1080 Exit Option Communication Failure
- The connection status of a finishing option is changed after the copier has been turned on.
C1183 Elevator Motor Ascent/Descent Drive Failure
- See FS-530/ PU-501/ OT-602 service manual.
C1190 Aligning Plate 1 Drive Failure
- See FS-530/ PU-501/ OT-602 service manual.
C1191 Aligning Plate 2 Drive Failure
- See FS-530/ PU-501/ OT-602 service manual.
C11A0 Paper-Lifter Drive Failure
C11A1 Exit Roller Pressure/Retraction Failure
- See FS-530/ PU-501/ OT-602 service manual.
C11A2 Saddle Exit Roller Pressure/ Retraction Failure
-See SD-507 service manual.
C11A3 Shutter Drive Failure
- See FS-530/PU-501/OT-602 service manual.
C11A4 Saddle Exit Motor Failure
- See SD-507 service manual.
C11A5 Saddle In & Out Guide Motor Failure
- - See SD-507 service manual.
C11A6 Saddle Layable Guide Motor Drive Failure
- See SD-507 service manual.
C11B0 Staple Unit CD Drive Failure
- See FS-530/PU-501/OT-602 service manual.
C11B2 Staple Drive Failure
- See FS-530/PU-501/OT-602 service manual.
C11B5 Saddle Staple 1 Drive Failure
- See SD-507 service manual.
C11B6 Saddle Staple 2 Drive Failure
- See SD-507 service manual.
C11C0 Punch Cam Motor Unit Failure
- See FS-530/PU-501/OT-602 service manual.
C11D0 Crease Motor Drive Failure
- See SD-507 service manual.
C2211 IU Motor Failure
- The IU Motor Lock signal remains set to H for a set period of time while the IU Motor is turning.
- The IU Motor Lock signal remains set to L for a set period of time while the IU Motor remains stopped.
C2351 Toner Suction Fan Motor Failure
- The Toner Suction Fan Motor Lock signal remains set to H for a set period of time while the Toner Suction Fan Motor is turning.
- The Toner Suction Fan Motor Lock signal remains set to L for a set period of time while the Toner Suction Fan Motor remains stopped.
C2431 IU Fuse Blowing Failure
- The fuse is not blown even after the lapse of a predetermined period of time.
C2557 ATDC Sensor Failure
- The scanning value of the ATDC Sensor is less than 7 % while the IU Motor is turning.
- The scanning value of the ATDC Sensor is more than 19 % while the IU Motor is turning.
C255C ATDC Adjustment Failure
- The adjustment of the ATDC control voltage could not be completed in the set period of time when function F8 is run.
- The ATDC control voltage was not within the range of 5.39 V to 8.15 V when function F8 is run.
C2654 EEPROM Failure
- An EEPROM where no initial data is written is detected
C2702 Abnormal Image Transfer Voltage
- The image transfer voltage exceeds 100 V for the set period of time while the IU Motor remains stopped.
C3451 Fusing Warm-Up Failure (Main)
- The Fusing Roller Thermistor does not detect the required temperature within 30 sec. after a warmup cycle has begun; therefore, the copier does not complete the warm-up cycle.
- The temperature of the Fusing Rollers does not reach the required level even after the set period of time has elapsed during a warm-up cycle.
C3452 Fusing Warm-Up Failure (Sub)
- The Fusing Roller Sub Thermistor does not detect the required temperature within 30 sec. after a warm-up cycle has begun; therefore, the copier does not complete the warm-up cycle.
- The temperature of the Fusing Rollers does not reach the required level even after the set period of time has elapsed during a warm-up cycle.
C3751 High Fuser Temperature Failure (Main)
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature above 240 C when the Main Power Switch is set to ON.
C3752 High Fuser Temperature Failure (Sub)
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature above 240 C when the Main Power Switch is set to ON.
C3851 Low Fuser Temperature Failure (Main)
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature below 105 C during standby.
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature below 105 C during printing.
C3852 Low Fuser Temperature Failure (Sub)
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature below 105 C during standby.
- The Fusing Roller Thermistor and Fusing Roller Sub Thermistor are detected to be at a temperature below 105 C during printing.
C4001 Main body Communication Failure
Communications with the Mechanical Control Board and the MFBS Board/MFBS2 Board fail.
C4002 HSYNC Detection Failure
- No SOS falling edges are detected within the set period of time after laser emission began while the Polygon Motor is turning.
- No SOS falling edges are detected while VIA remains ON.
C4101 Polygon Motor Failure
- The Polygon Motor Lock signal could not be detected within the set period of time after the Polygon Motor is energized. (Faulty start detection)
- No First Lock signals are detected during the 1- second period that starts 1 second after a First Lock signal. (Faulty lock signal detection)
- The Polygon Motor Lock signal could not be detected after the set period of time has elapsed while the Polygon Motor is turning. (Out-of-timing lock detection)
- The Polygon Motor Lock signal is set to ON for longer than the set period of time while the Polygon Motor remains stopped. (Abnormal lock detection)
C4721 Main Body G/A Communication Failure
- Communications with the gate array for expansion I/O (the IC mounted on the Mechanical Control Board) fail.
C5102 Main Motor Failure
- The Transport Motor Lock signal remains set to H for a set period of time while the Transport Motor is turning.
C5351 Power Supply Cooling Fan Motor Failure
- The Power Supply Cooling Fan Motor Lock signal remains set to H for a set period of time while the Power Supply Cooling Fan Motor is turning.
- The Power Supply Cooling Fan Motor Lock signal remains set to L for a set period of time while the Power Supply Cooling Fan Motor remains stopped.
C5352 Cooling Fan Motor Failure
- The Cooling Fan Motor Lock signal remains set to H for a set period of time while the Cooling Fan Motor is turning.
- The Cooling Fan Motor Lock signal remains set to L for a set period of time while the Cooling Fan Motor remains stopped
C5353 IU Cooling Fan Motor Failure
- The IU Cooling Fan Motor Lock signal remains set to H for a set period of time while the IU Cooling Fan Motor is turning.
- The IU Cooling Fan Motor Lock signal remains set to L for a set period of time while the IU Cooling Fan Motor remains stopped.
C7001 Engine connection error
- The system fails in checking initial engine connection when the Power Switch is turned ON.
- The system succeeded in checking initial connection when the Power Switch was turned ON; then it fails in rechecking initial connection through the execution of a software reset when a communications error occurs during operation.
C8301 ADF Fan Motor Failure
- See DF-620 service manual.
C9701 ADF Document Size Failure Adjustment
- See DF-620 service manual.
CA052 MIO Device Failure
- The MIO device does not operate properly
CC153 Flash ROM Failure
- The Flash ROM data was determined to be faulty when the unit was turned on.
CC155 Exit Option Flash ROM Failure
- See FS-530/PU-501/OT-602 service manual.
CD004 HDD error
- When error occurs during deletion of HDD data.
 
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